Innovation is increasingly becoming an important discipline for many of the country's hospitals and health systems. Leaders are dually tasked to build a culture that promotes the sharing of ideas and a willingness to learn, but they must also ensure the creative process is formalized and methodical. Here, four leaders from two of the top academic medical centers in the country share their approach to innovation.
Los Angeles-based UCLA Health System has and continues to deliver a range of innovations, from how employees answer the phone to the integration of military veterans as primary care coordinators. Molly Coye, MD, MPH, is chief innovation officer for the system and oversees the UCLA Institute for Innovation in Health. David Feinberg, MD, MBA, is president of UCLA Health System and CEO of UCLA Hospital System. Both participated in the roundtable. Click here to read more.